Manufacturer’s instructions for most appliances are in the blue file in the lounge. If you have a problem or question you will find reception staff very helpful, or email us:

Free superfast fibre-optic wifi:
Network and password details are on a label on the wifi box.

Every apartment in Costa Natura has to make some compromise on layout, due to size limitations – there just isn’t room for everything. We decided not to have a dedicated internal dining area, since dining al fresco is the norm for most of the year. There is a folding table between the kitchen and bedroom. This can be used in situ for 2 diners by lifting one of the leaves (make sure you pull the support out fully for stability) and bringing in a couple of chairs from outside. For entertaining you can move the table to the middle of the room and open both leaves.

For al fresco dining, there is a large table on the lower terrace, with comfortable chairs (cushions are in the storage chest), and a small round table on the upper terrace. On chillier evenings the toldo (awning) can be opened out and the wall mounted infra-red heater used.

Sun lounger and seat cushions:
These are stored in the chest on the lower terrace. The key is on the ring with the apartment key. Please put them in the chest (or indoors) at night. There are many resident cats who love to leave their “mark”, and sudden showers are not unheard of, even in summer. Using towels on seats and sun loungers when naked is, of course, expected naturist etiquette.

The TV is on a mobile stand, which can be moved to your preferred position. To watch Spanish TV turn on the TV with the large LG remote control and use the “INPUT” button and the large 4-way button in the middle to select “Antenna”. The small black box is a decoder which receives many UK, Sky and international channels. This should be left permanently ON. Turn on the TV with the large LG remote control and use the “INPUT” button and the large 4-way button to select HDMI1. Then use the small remote control (unlabelled but it has 4 coloured buttons at the top) to select the channel. Press “OK” to bring up the channel list. If the screen displays “no signal” this can usually be rectified by turning the TV off for a few seconds then turning it on again. If it still displays “no signal” OR if the Costa Natura greetings page is displayed, then you need to reset the decoder box by unplugging the small black power lead from the back of the box and plugging it back in again. It will then go through a reset cycle (it takes a couple of minutes) and you just need to press “OK” a couple of times when prompted to get back to the channel list.

There is a selection of DVDs in the corner cupboard in the bedroom. To use the DVD player, select HDMI2 with the large LG remote control and then use the small LG remote control for the DVD player.

Light dimmers:
Press once for ON, once for OFF, hold down to adjust light level. All lights are LED.

Side window in bedroom:
Handle down – window locked, handle horizontal – window opens fully, handle up – window tilts.

Underfloor heating:
Leave on 24/7. Thermostats are next to bathroom door. Top one is for bedroom, lower one for lounge/kitchen. Up for ON. Adjust as necessary but please leave on 10° when departing.

Hot water:
The hot water tank is in the bathroom wardrobe, temperature control underneath. It is pre-set at 3.5 for safe heat. If you want it hotter, adjust as necessary but, in our opinion, it is unnecessary and could scald. If you do increase it please return to the safe setting before leaving.

Put tablet in slot, shut cover. Close door. Press ON/OFF (left hand button). Select desired programme. Press INICIO (centre of programme selector). If you use the last tablet please replace.

Washing machine:
Plastic soap sachet goes in with washing. ALGOD is a long wash (2 hours), RAPID MIX is usually adequate (1 hour). Touch INICIO to start. If you use the last sachet please replace.

Touch panel controls. Turn on with lower left-hand button. Press + on the panel corresponding to the hotplate you want, then adjust with +/- to desired temperature. On the large and mid-size hotplate you can press the symbol to turn on or off the outer ring. Switch off individual hotplates by reducing temperature to zero, or all hotplates by pressing the on/off button. WARNING: hotplates stay hot for some time. Please do not use scouring cream on hob (or on non-stick pans).

Air conditioning:
Use remote controls to set desired temperature and function (e.g. cool or heat). Please do not set colder than 20°C as this wastes a huge amount of energy. Please replace remote controls to holders.

Sitting room furniture:
We have provided new furniture in 2020. We have put protective covers on, but please use towels or similar when naked.

Bedding, towels etc:
Housekeeping will change bedding and towels regularly. Extra blankets etc are stored on the top shelf in the bathroom wardrobe. There is a vacuum cleaner, iron and ironing board in the wardrobe for your use. We do not supply beach towels. Please do not take our towels to the beach or sauna.

You are welcome to use any consumables you find in the cupboards, but please do not leave the dishwasher and washing machine tablet boxes empty – if one of them becomes empty during your stay please replace.

The toldo (sun canopy) provides welcome shade in hot weather. Please wind it in if you experience high winds and before you leave. Thank you.

If this is your first time in Costa Natura, and you want to meet people, we recommend the pétanque (boules) court. You will find the players very friendly and helpful if you have never played before, and you will soon have a wealth of friends of all nationalities. You can borrow boules free of charge from reception. Times vary according to season, so check with reception.

Above all, have a great holiday!

David and Dawn Hunkin